This privacy policy applies to the Rassam's Creamery app (the “Application”) and our website, operated by Rassam's Creamery Ltd (the “Service Provider”).
Information We Collect
The Application collects the following categories of information when you use our services:
- Personal identifiers: Email address, first name and last name
- Device information: IP address, browser type, and device identifiers
- Location data: Device location, used to provide personalised content, relevant recommendations, and location-based services
- Usage patterns: Pages visited, time spent, and visit duration
The Application collects your device's location to help determine your approximate geographical location. You can control location access through your device settings at any time.
Third-Party Integrations
You may authenticate using your Google or Apple account. The Application uses the following third-party services, each with their own privacy policies:
- Google Play Services
- Firebase Crashlytics
Account details may be shared with these third-party service providers as part of normal operation. We encourage you to review the privacy policies of these services.
How We Use Your Information
The Service Provider uses collected information to:
- Provide and maintain the Service
- Manage user accounts and account registration
- Process orders and fulfil contracts
- Send communications and promotional content
- Conduct business analysis and improve the Application
- Share aggregated, anonymised data with external services periodically
Data Sharing
The Service Provider may share your information with:
- Service providers who assist in operating our platform
- Business partners
- Affiliates
We do not sell your personal data to third parties.
Your Rights & Data Deletion
You can delete your personal data through your account settings or by submitting a request via our data deletion request portal. Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.
Security
The Service Provider takes the security of your data seriously and implements commercially reasonable measures to protect it. However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
The Service does not knowingly collect personal data from anyone under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will take steps to remove that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Phone: 0192 468 2340
- Email: info@rassams.co.uk